Umbingo Casino Review

Quick Facts

Umbingo Casino
Launched: 2019
Software: NetEnt, Eyecon, WMS, Barcrest, Thunderkick, IGT, Lightning Box, Blueprint, Pariplay, Microgaming, Bally
Welcome Bonus: 10 Free Spins with £70 Free Bingo Tickets with bonus code UMBINGO
Visit Umbingo CasinoT&Cs Apply

Umbingo casino is operated by Virtual Digital Services and Cassava Enterprises, members of 888 group that manages a wide network of bingo sites. Although the casino name would imply that this is a bingo-exclusive venue, Umbingo offers hundreds of slots, table, scratch and jackpot games provided by the industry’s finest gaming content suppliers – NetEnt, WMS, Microgaming, Blueprint… The services of Umbingo casino are location restricted (residents from USA, Spain, Italy, Israel, and some other territories are not allowed to register) and the first-time depositors will be able to claim the casino’s welcome bonus which consists of Free Spins and £70 worth bingo tickets. Those who decide to return will be awarded by comp points which will help the casino members advance through membership levels, unlocking extra perks every step of the way.

18+ / T&Cs Apply.

  • 10 Free Spins on Stampede with £70 Free Bingo Tickets with bonus code UMBINGO

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Software and Games

Umbingo may be targeting mainly players who enjoy video bingo and video slots, but the operator does not limit their offer to just those two gaming categories (even though they are featured and promoted by the welcome bonus offer).

The Bingo platform (powered by Dragonfish), is divided into 5 sections: On the Go, Guaranteed Win, Gobsmacked, Free and Ace Club. The latter is available to players who acquired higher membership levels or those who received the free bingo cards.

Slot Games casino section is further divided into High Limits, Table Games, Live Casino, Scratchcards, Jackpot, Instant Win games, Top, and New. Unfortunately, none of the categories is available in demo-play mode, and until you submit your first deposit, you will have to put up with the annoying pop-up notifications, reminding you to fund your cashier. Starburst, Fluffy Favourites, and Cleopatra are some of the most popular releases on the site, found under the Top category.

Umbingo Live Casino lobby is powered by NetEnt, and the players will get to choose between live Auto Roulette, VIP Blackjack, Rapid Roulette, Blackjack Common Draw… Video poker variants, together with the Multihand Blackjack, Sidebet Blackjack, American Blackjack, Super Stakes Blackjack, and Caribbean Poker Jackpot are available in the Table Games category.

Banking Options

The minimum deposit is £5, or £10 if you are interested in claiming the welcome bonus offer. The casino accepts PayPal, Visa, MasterCard, Paysafecard, Pay by Phone (0808 238 9814 within UK or +44 (0) 0808 238 9814 for callers outside the UK), EntroPay, Wire Transfer, Apple Pay. The last two options can be used by the United Kingdom based players only.

Payment cards (credit or debit), PayPal, and Wire Transfer can be used for withdrawals, which are processed in 2 business days. Up to 10 withdrawals can be requested per day and every payout request may be reversed until the status of the withdrawal changes to Completed (usually, within one working day).

License

As a Cassava Enterprises operated site, Umbingo casino is regulated the Gibraltar Betting & Gaming Association and the UK Gambling Commission. In case of a complaint, the members will be able to turn to eCOGRA, but not before they’ve reported the issue to the casino representatives. The members outside the UK can escalate their complaints through the European Commission’s Online Dispute Resolution Platform.

Contact Info and Social Activity

General information about the account set up, banking terms, security guidelines, and promotions is provided on the Frequently Asked Questions page. Bingo amateurs can also refer to the detailed overview of bingo rules, bingo calls, and extensive descriptions of bingo variants, provided in Online and Free Bingo sections, with the quick links to the relevant sections at the bottom of the casino page.

If you would like to speak to a representative, you can give them a call at 0808 238 9814 (toll-free), between 10 and 2 AM every day of the week. The live agents will also be at your disposal inside the instant help room. Questions, comments, or feedback can be submitted through the online form on the site and the complaints should be directed to [email protected] Umbingo casino can also be contacted via Facebook messaging system (although the casino members are advised against using this option for claims and reports). Umbingo Twitter account exists, but there are no posts at the moment.

Conclusion

Unlike a solid number of Bingo sites, Umbingo casino has a surprisingly rich gaming offer that expands across different gambling categories, providing their members with a well-rounded portfolio of live tables, video poker variants, casino games… This is pretty uncommon, as most bingo-oriented casinos do not usually digress from slots and bingo rooms, and we can only hope that Umbingo will set the trend. Another major advantage of this casino is the eCOGRA fairness and safety accreditation awarded to the Cassava Enterprises Ltd, not to mention to multi-channel customer support and transparent RTP reports (published under Terms & Conditions>Instant Games RTP).