Lucy Casino Review

Quick Facts

Lucy Casino Review
Launched: 2018
Software: ELK Studios, Eyecon, Jumpman Gaming, Microgaming, Net Entertainment, NextGen Gaming
Welcome Bonus: Win up to 500 free slot spins with a £10 deposit


Do you want more from Jumpman Gaming? Here’s a fresh suggestion – Lucy Casino. The venue started operating in 2018 and shows a new side of Jumpman Gaming Limited, one that we haven’t had the chance to see before. Some may not like it as it is darker and more mysterious than the usual happy-go-lucky themes and concepts the operator is famous for, but other will surely praise it and feel comfortable in the intriguing surroundings, under the watchful eye of Lucy. If you’re taken aback by the corporative feel of the site, relax and sit back just like Lucy, the lovely lady shown on the banner, while she guides you through featured slots and recent win reports. Fully licensed under the UK Gambling Commission and Alderney, Lucy Casino is ready to provide you with the most intimate and classy online gaming session you’ve had in a while.


When you come to Lucy, she treats you nicely. Set up an account and she will generously offer you a smile and a promising welcome bonus. Those who’ve already played at a Jumpman-powered casino venue know that all these websites have much in common, in the first place the welcome bonus offer. Jumpman clearly sees it as a success and does not intend to change it in the near future. Therefore, at Lucy Casino newly registered members get to spin the Mega Reel once for free and potentially earn a chance to play Starburst and Fluffy Favourites also free of charge through sets of gratis spins. The Mega Wheel features prizes from £10 Amazon vouchers to as much as 500 freebies on Starburst. After making the first deposit the Lucy Casino newbie will see the Mega Reel pop-up. Should he or she wish to accept the welcome offer they should confirm it. Wins from free spins are considered bonus funds and can’t be withdrawn without having previously met the wagering requirements (65x the bonus amount).

18+ / T&Cs Apply.

  • Win up to 500 free slot spins with a £10 deposit

Visit Lucy Casino

Lucy Casino has other bonus offers on display for those with an extended career with real money bets at the site. From players who are still considered newbies to loyal customers, no one can say that Lucy does not feature regular promos. Double Real Cashback every week is a standard promo offer, valid for the first 31 days since the player’s first deposit. As the bettor advances from Newbie to Legend in the Lucy Casino VIP scale, the cashback percentage grows exponentially. More promos include Happy Hours between 3 pm and 7 pm every Wednesday, the Turbo Reel (free spins on the Turbo Reel awarded randomly on deposits of £100 or more) and Expulsive Pizza Club, only for VIPs.

Players can be both VIP and have high status by collecting trophies. They are allowed to collect 10 trophies and advance to the 4th level, winning free spins on the Mega Reel. On the other hand, the VIP Scheme is all about cashbacks. As you can see, there’s something for everyone at

Software & Games

Gamers who accept Lucy’s invitation can start gaming on their desktop computers, laptops, tablets or mobile phones. The choice of platform is entirely up to the player and the game selection doesn’t get any less attractive if you decide to access it on a smartphone or tablet. If anything, Jumpman online casinos always perform great on mobile devices. The Hot Slots is the default category. Browse it and you’ll find all the trending titles, mostly new games, but also some all-time favourites as well. The bar above the chart with game thumbnails allows you to pick other categories such as My Faves where all your preferred games are stored, Newest, a category which is pretty much self-explanatory, then Jackpots and finally Bingo. The site gives you the options to sort the titles from A to Z, and there is also a search bar where you can find specific games by their name and cut short the browsing time.

NetEnt, Microgaming, Barcrest and Play’n Go are the primary suppliers of the Lucy Casino brand and they are indeed represented by some of their best work. For example, games like Fortunium, Reel Rush, Great Rhino, Rainbow Riches, Thunderstruck II, Legends of Cleopatra and Wild Scarabs are all featured in the lobby. The best progressives you can try at Lucy Casino are Mega Moolah, Irish Luck, Shaman’s Dream and Holmes and the Stolen Stones.

You shouldn’t count on live casino, or plenty of table games. After all, Lucy Casino is oriented towards slot lovers. Still, there are options such as American Roulette, Classic Blackjack, Blackjack Pro and European Roulette. You can play decent bingo, though, and keno as well.

Banking Options

According to Lucy’s rules, and Jumpman in general, the only accepted currency is GBP. The banking policy may be strict, but at least it is transparent and the players know how thing work. Everything is described in detail, from fees and timeframes, to limits of withdrawals. Supported payment methods include Visa Debit, Visa Credit, MasterCard, Maestro, PaysafeCard, PayPal and Pay by Mobile. Transaction fees are added to withdrawals less than £30 and deposits smaller than £30 made via Pay by Mobile.

Maximum withdrawal limits are important, and some players don’t pay attention to them. If you’re going to play at Lucy Casino, then you should know that the operator allows you to withdraw your entire balance in a single transaction. However, for sums higher than £1,000 per transfer, a total of £3,000 in a week or a total of £5,000 in a month you are obligated to contact support and get permission.


Jumpman’s online casino websites cater to two groups of customers, those who reside in the UK and those who don’t. That’s why they all have double licenses. Lucy Casino holds a license issued by the UK Gambling Commission so as to safely accommodate UK gamers. For the rest, the site owns a license issued by the Alderney Gambling Control Commission. These are both reputable authorities that vouch for the site’s fairness.

Contact Info & Social Activity

The Contact Us page at Lucy Casino can redirect you to the FAQ page where you can read about account management, deposits, bonuses, withdrawals and support. In case that your curiosity isn’t satisfied with the answers or you have an entirely different question you can revisit the Contact Us page and make us of the email or the live chat feature. Customer Support is open for business from 9:30 to 18:00, Monday-Friday. Phone assistance is not enabled, and there are no links towards social networks provided on the site.


Lucy Casino carries all the good and the bad of a Jumpman online casino with it. Fans of the operator will grow fond of the new brand for sure, but those who generally don’t enjoy so many slots in one place and few alternatives will find their sanctuary somewhere else. The payment methods are excellent, but the transaction fees are never something players gladly accept. The Mega Wheel is an excellent concept for an incentives tool, but it introduces additional risk – some players can walk away with nothing. The VIP plan is one of the good sides of Lucy Casino, as is the game range. There are two sides to every coin; it’s up to you to flip yours and see if staying a while at Lucy Casino is worth it.

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