Quick FactsT&Cs Apply
Offering a taste of the Old Continent glamour and urban spirit, London Jackpots is an online casino that strives to replicate the experience and atmosphere of the city’s hottest brick and mortar high-end gambling spots. The idea is to combine all the crucial land-based casino elements into a single product and make it compatible with various platforms and systems – that way, a top notch venue will be at your disposal day and night, available on your desktop, smartphone and tablet. All you need to do is fill out he registration form and Free Spins count down can begin!
New casino members will be greeted in style, with a chance to win up to 500 Free Spins on Starburst, gift Amazon vouchers, 20 Free Spins on Fluffy Favourites etc. The welcome bonus can be claimed as soon as the first minimum £20 deposit is submitted and the players unlock their bonus by spinning the Mega Reel of fortune. The withdrawal of the funds won on bonus spins is subject to the x65 wagering requirement which will have to be met before cashing out is permitted.
- A spin on Mega Reel
- 1% weekly Boosted Cashback
- Turbo Reel
- Happy Hours
The welcome will not wear out after the first bonus offer is claimed. All new casino account holders will automatically become qualified for 1% weekly Boosted Cashback, which can be claimed Mondays or Tuesdays. The cashback percentage will increase over time, reaching 20% for the casino’s privileged, high status members. Hundreds of Free Spins are distributed across London Jackpots casino accounts every week as a part of the Turbo Reel and Happy Hours promotions, while VIP members can even join the casino’s Pizza Club and play their favourite slots for a chance of winning a Sunday lunch.
Software & Games
There are over 500 games on London Jackpots casino site, categorised under Hot, Newest, Jackpots and Bingo. All of the releases are available to casino members only and cannot be launched in fun play mode by those who did not complete the registration process. Yggdrasil, NetEnt, Quickspin and Microgaming are only some of the developers that provide most of the games found on London Jackpots, however, filtering the games according to the provider is not an option at the moment and one will only be able to sort the titles alphabetically.
Players will also notice an option to bookmark a game as a favourite, which will then store it under a separate category, containing only the titles hand picked by you. Casino and table games do not have their own category, but one will be able to find European and American Roulette and a few Blackjack variants using a search bar.
Some deficiencies will immediately catch the eye of every new member, such as the lack of Live Dealer games category and no advance search filters. Unfortunately, there are no plans of introducing the Live Dealer games anytime soon, as confirmed by the casino’s customer support representatives.
To make a deposit, new members will first need to select the payment method and click on the deposit tabs with predetermined amounts: £5, £10, £20… The casino accepts VISA, Maestro, MasterCard, PayPal, Paysafecard and Pay by Mobile. The minimum enter is £10, but those who would like to claim the casino welcome bonus should deposit at least £20. Same methods can be used to withdraw the funds from your casino account, excluding of course Pay by Mobile, which does not support withdrawals. Members who opt for credit or debit cards as the preferred payment method can add 3 cards to their account, which can later be removed.
The minimum amount that can be withdrawn is £30, while the maximum amounts are limited to £5,000 a day, £10,000 a week or £20,000 a month. The casino will take up to 48 hours to process your request and approves the withdrawal; during that time, casino staff may ask you to provide additional documents. After the transaction is officially approved, the money will be settled in 1 to 3 business days. The withdrawal request can also be reversed in case you change your mind (providing that the request has not be processed and approved yet) and you are free to email the casino and ask them to abort the verification procedure.
Operating with licenses issued by the Alderney Gambling Control Commission and UK Gambling Commission
Operated by Jumpman Gaming Limited
UK Gambling Commission is the regulatory body that manages and controls London Jackpots casino UK operations. The players who are located in UK can turn to this authority in case they have a complaint against the casino or if they feel they were not treated fairly. Players can also contact eCogra which will then act as the mediator between them and the casino.
Players outside UK will need to reach out to Alderney Gambling Control Commission, appointed by the casino operator as the ADR body (Alternate Dispute Resolution). Before reaching out to legal authorities, it is always preferable to contact the casino representatives and try to resolve the problem with the casino directly. Otherwise, it is comforting to know that two of the highest licensing authorities are handling the casino’s legal side.
Contact Info & Social Activity
London Jackpots representatives can be contacted through Live Chat (available to members only) and email. Working hours of the casino’s customer support team are Monday to Friday, from 9.30am to 6pm London time. Once you launch the chat box, you will immediately be provided with the information about your place in the queue and the next available agent will respond to your inquiry in the shortest amount of time possible. Currently, the casino is not active on social media.
London Jackpots is off to a great start, offering their members a wide spectre of bonuses, rich gaming selection and professional customer support service, ready to handle your every concern in a polite and efficient manner. Sadly, the lack of Live Dealer games and the plans of introducing live casino platform to their offer places the casino in a disadvantageous position, costing them their competitive edge. For the time being, members can definitely count on a regular gaming catalogue update and outstanding service.