Launched: July 2015
Software: Bally Wulff Games, BetSoft Gaming, GameArt, iSoftBet, LionLine, Merkur Gaming, Microgaming, Net Entertainment & Reel Time Gaming
Welcome Bonus: 100% first deposit bonus up to €500 free with bonus code WELCOME! >>
Launched in July 2015, Lapalingo Casino is operated by Rabbit Entertainment Ltd, an experienced operator in the European online casino market. Determined to use the best and most reputable suppliers in the industry, their casino platform is also provided by an experienced and professional partner, LionLine Entertainment. LionLine is an affiliate of Loewen Play, one of the best known brands within the German casino industry with more than 50 years of experience.
Claiming to place the highest demands on the security of their site, Casino is using modern SSL encryption technology to process all data transfers, while implementing RSA Encryption and other safety measures to keep all of your data confidential. With the help of the random number generator Lapalingo ensures that each of their games applies to the standard fairness guidelines of the industry.
Their motto of “Providing Fun” is well supported by Casino’s website. On that note, it seems there is a new trend in online casino design, as we see more and more white-backgrounded, clean websites that bear little resemblance to black&red cluttered environment typical for the online gaming seniors.
Even if Lapalingo site appears uncluttered, there is a huge amount of information on offer with some of the more important sections featured in multiple menus. Casino games tab will take you to games page searchable by category, game provider, rating and popularity, as well as offering a possibility to look for a game by its name or filter only the new titles. It hardly gets any more user-friendly than this!
Detailed information on payment methods can be found in Footer Menu, along with Terms & Conditions, Bonus and a number of other relevant sections. The only part of Casino offer which seems modestly covered is the one presenting promotions, which is a bit odd and unexpected.
Unlike many other online casinos, their website gives plenty of information on company and people who are running the show, an element they feel is very important for building trust and relationship with their customers.
- 100% first deposit bonus up to €500 free with bonus code WELCOME – New Players Only
Lapalingo’s promotional offer is quite limited, though there is the expected incentive given to new players joining in. Using Bonus code WELCOME, you can exploit Casino’s Welcome offer of 100% match Bonus in the amount of €10 to €500 and a wagering requirement of 35x Bonus amount.
In addition, after making your deposit you’ll be eligible to receive 20 Free Spins for the launch of their new slot Theme Park: Tickets of Fortune.
There are two additional one-time Bonus offers allowing you to collect up to €750. Use Bonus code HORUS 100 to claim 100% match up to €500 and Bonus code SUMMERFRUIT to take advantage of 100% Bonus up to €250, both subject to x35 wagering requirement.
Lapalingo seems to believe their games offer and available promotions are enough to keep players coming back, as they have no special program to award loyalty.
Software & Game Selection
Along the well know names any online gamer is familiar with, such as NetEnt, Microgaming, RTG and Bally, you’ll find the lesser known but equally interesting Merkur, GameArt and LionLine. A fantastic selection of close to 600 casino games can be played in Demo Mode as well as for real money.
Slots fans might think they’ve gone to heaven when faced with a choice of over 400 games to choose from. Friendly filtering options make it very easy to narrow down those you are likely to enjoy the most.
While featuring complete Microgaming portfolio including favourites such as Thuderstruck II, Immortal Romance and various versions of Lara Croft Tomb Raider, NetEnt is represented by a range of more than 100 titles, with the popular Starburst, Guns’n Roses, Gonzo’s Quest and Jack Hammer being part of the mix. Choice of slots by other software providers is significantly smaller though it does deliver few interesting goodies such as Gold of Ra and Five Star Luxury by GameArt, Merkur’s Eye of Horus and Gold of Persia, and the new Magic Book by Bally Wulff. Progressive slots enthusiasts are not left hanging; there is a selection of Progressive games, relatively small but still featuring Mega Moolah as one of the most popular titles of the group these days.
An impressive slots portfolio does not mean fans of other casino games will have nothing to do in Lapalingo Casino. On the contrary! More than 60 table games offer a large selection of Single Deck and Multi-hand Blackjack variants, European, French and American Roulette, high and low limit Baccarat games, as well as Punto Banco, Keno and Craps. Video Poker section boasts of no less than 30 variants including Louisiana Double, Aces and Faces and Jack or Better Double Multi Hand.
Some of the table games can also be played in Live NetEnt Casino, where live dealers eagerly wait for you to join them at a Blackjack, Roulette or Baccarat table.
Lapalingo’s game offer is browser-based and does not require a separate download. Responsive design ensures an equally good gaming experience on the go, with all major tablet and smartphone devices supported and many of the casino games specifically geared to use via mobile devices. As is usual, you’ll have a much smaller selection to choose from, but 160 casino games should be enough to keep you occupied while on the move.
All deposit options in Lapalingo Casino provide the benefits of no fees and the deposit being made instantly. There is a good selection of payment methods to choose from, including the usual Credit Cards, E-wallets (Neteller, Skrill), Paysafecard, Sofort Uberweisung, Giropay, Dotpay, moneta.ru and WebMoney. All of them come with a minimum deposit limit of €10.00 and maximum deposit set at €1,000.
List of available withdrawal methods is a bit shorter and lets you choose between the same Credit Cards, E-wallets and Bank Transfer. There is a €1 fee charged for each, allowing minimum withdrawal of €10 and, get this, no maximum withdrawal limit! Withdrawals are processed the next working day so you’ll be able to get your hands on your winnings pretty fast.
Rabbit Entertainment is licensed and regulated by the Malta Gaming Authority, with Edict games regulated by the Isle of Man Gambling Supervision Commission and Net Entertainment games licensed and regulated by the Government of Curaçao. All the related details are provided within the Terms & Conditions section.
Contact Info & Social Activity
Being a new player and needing some clarification, it’s likely you’ll try the FAQ list first. Don’t hold your breath, though. The list does exist but it’s so limited there is a fair chance it won’t be able to answer all of your questions.
If the information you’re looking for is nowhere to be found, you’ll be able to contact Lapalingo Customer Service by filling in a contact form or making use of a Live Chat. Live assistance doesn’t seem to be available 24/7 and no working hours are specified on Casino’s site, so it will be up to your luck whether you manage to reach them this way or not. While there is no e-mail option listed in the Contact section, Terms & Conditions offers an e-mail address to be used in case you want to raise a complaint.
Lapalingo is present on Facebook, posts quite regularly and even seems to be organising some exclusive promotions for their FB fans. Downside: it looks like there is only a German version, so if you don’t speak the language… bummer!
Clean and fresh website manages to provide a wealth of information without looking cluttered or negatively impacting the easy of navigation. On top of various security measures implemented, making a choice to share information on team working behind the scenes additionally strengthens perception of safety and inspires trust. Lapalingo’s games portfolio is truly impressive, in terms of developers as well as the size which many online casinos with longer presence cannot match. Instant Play is always welcome and we love having the opportunity to play games in Demo Mode as well, even without the need to register first. Banking methods offer a good choice of payment providers and fast withdrawals are certainly a competitive advantage.
However, where Lapalingo Casino might be losing the race to others is their limited promotional offer. It seems to be focused on getting new players on board much more than keeping the existing ones playing. Poor communication of ongoing offers on Casino’s web page further questions how important they believe promotions to be for their business and is directly opposite to what everyone else is doing. Giving due acknowledgement of an effort to build one of the biggest online casino games libraries, we still believe promotional portfolio is an important area Lapalingo should work on if aiming to be labeled one of top operators within this industry.