Kozmo Casino Review

Quick Facts


Launched: 2017
Software: IGT, NetEnt, NextGen, NYX Gaming, Barcrest and Thunderkick
Welcome Bonus: £10 welcome bonus + 50 free spins
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Intro & First Impressions

It is fair to say that the 888 group have firmly established themselves as a provider of quality online websites, so it’s no surprise to see them create another in the form of Kozmo Casino. The brand new casino provides over 300 games from the world’s top software developers and they claim you’ll be blown away by the amount of fun there is to be had. This is supported by the regular promotions and offers that are gifted to players and also protection to your safety with two licenses from the Government of Gibraltar and also the United Kingdom Gambling Commission.

As we arrive on to the site, we are greeted with bright colours and cartoon graphics with plenty of friendly, greeting animals. The layout isn’t anything different to many other casinos, with the promotional banners at the top of the screen and all the popular games presented below. Even though it isn’t really unique, everything is easily accessible and welcoming. Kozmo advise that you ensure you safety and strap yourself in – as your experience is going to be some ride.

Promotions

Players first joining the site will be able to get a £10 welcome bonus. All you have to do is deposit a minimum of £10 and you will also get 100 seconds of free spins. You must be aware that a wagering requirement of 35x is required before you can access any of your winnings from the deposit bonus. However, the free spins do not come with any wagering requirements, so whatever you win will go straight into your real money account.

  • A deposit a minimum of £10 and you will also get 100 seconds of free spins
  • Cashback bonuses
  • VIP prizes

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Kozmo are able to treat their customers to a great loyalty programme in which all spins, like their welcome bonus, come wager free. Players are rewarded the more they use the casino and can reach higher levels in the programme, which can result in cashback bonuses. There are 12 levels that you can work your way up to before you can receive the ultimate VIP prizes. The casino also send regular emails and text messages so you won’t miss any of the latest bonuses and promotions that come on offer.

Software & Game Selection

IGT, NetEnt, NextGen, NYX Gaming, Barcrest and Thunderkick

All the biggest software providers are at Kozmo casino, including IGT, NetEnt, NextGen, NYX Gaming, Barcrest and Thunderkick. As you can probably guess, slots feature the most on the site but there is also opportunity for players to access table games and poker titles. What’s more is that you can access these games on handheld devices such as mobiles and tablets that are supported by Android, iOS and Windows.

There are many popular slot games that you can get your hands on, including Jack and the Beanstalk, Jungle Spirit, Rainbow Riches, Starburst, and Scruffy Duck. Kozmo are always updating their games too, so they’ll always be new additions that will stop you from being bored. There really is something for everybody in terms of slots, so you’ll never feel the need to look anywhere else. Fast loading times and no need to download any additional software also makes for an easy gaming experience.

Banking

Maestro, Visa, MasterCard, Entropay, PayPal, Paysafecard and Neteller

Players are able to fund their accounts from a variety of banking methods, such as Maestro, Visa, MasterCard, Entropay, PayPal, Paysafecard and Neteller. The list is long enough here for players to be able to choose their favourite way of banking, and can be done so when depositing and withdrawing. However, we were unable to find any information on minimum and maximum withdrawal limits which is quite concerning and one which may come to haunt you if you do happen to win a big jackpot.

License


Operating with licenses issued by the UK Gambling Commission and the The Government of Gibraltar
Operated by Cassava Enterprises

Players will be safe in the knowledge that the casino has licenses from the Government of Gibraltar and also the United Kingdom Gambling Commission. These are two highly respected authorities in the gaming world and ensure that Kozmo is not in fact a criminal site that are going to steal your money. Also, the latest SSL encryption technology is also used so none of your personal details and information can be accessed from any cyber hackers.

Contact Info & Social Activity

If you do find yourself in a bit of trouble, you will be able to contact a customer support representative through telephone or email. Telephoning is probably the best option as someone is there to assist 24/7, while the email service can take up to four hours for a response. All calls from the United Kingdom are free. Unfortunately, there is no 24/7 live chat option which is quite rare these days. However, there is a decent FAQ section that you may want to check out first, as most of your questions will probably be answered on there. We could not find any evidence of Kozmo on Facebook or Twitter, but we are hoping they will be in the near future considering they are a new casino.

Verdict

It is quite apparent that Kozmo casino are quite new to the gaming word considering some of the disadvantages they currently possess. Firstly, the lack of banking information is quite worrying and would definitely stop a few potential players from signing up to the site. Also, the absence of a 24/7 live chat service is concerning given the fact that most customers would prefer to speak to an agent this way given the ease and fast response that is associated with it. That said, there are a few advantages that stop this review from being all doom and gloom. There are plenty of games that will ensure gamers will find it almost impossible to be bored, but one of the biggest attractions is the wager free spins that are given out on regular occasions. This is extremely rare for a casino to do, and if Kozmo could sort out their couple of issues, then they have potential to be a strong name in the gaming industry.