Software: NetEnt, Eyecon, Barcrest, SG Gaming, Pragmatic Play, Microgaming
Welcome Bonus: 500 Free Spins on First Deposit
Incredible Spins casino is owned by Jumpman Gaming Ltd site, a fast-growing UK B2B casino network that operates more than 100 online casinos. Players from outside the United Kingdom will be able to register an account with Incredible Spins casino, however, the casino does restrict certain territories such as the USA, Russia, South Africa, Belgium, France, etc (the full list of countries is available under Terms & Conditions). The new account holders will have the access to the Jumpman Gaming’s bingo network, in addition to more than 600 slots provided by some of the best-known, award-winning gaming suppliers – Yggdrasil, Pragmatic Play, Microgaming, NetEnt… The registration process is completed in two steps and the first-time depositors will be able to claim 500 Free Spins on Starburst and Fluffy Favourites.
18+ / T&Cs Apply.
- 500 Free Spins on Starburst and Fluffy Favourites
Software and Games
Traditionally, Jumpman Gaming casinos run on SQS tested software, featuring a simple layout with the following gaming categories: Hot Slots, Newest, My Faves, Jackpot, and Bingo. There are no advanced filtering options and apart from the categorization, the search bar is the only other tool that you can use to browse through the offer.
The most popular games are placed under the Hot Slots section, where the casino members can find some of the highest rated releases of all times, as well as the recently launched games that have been ranked highly by the players. Along with the omnipresent Starburst which will greet you as soon as you complete the registration process, Hot Slots category also includes Rainbow Riches Reels of Gold by SG Digital, Chilli Heat by Pragmatic Play, Legend of Cleopatra by Playson, Irish Luck by Eyecon… The games are not available in demo-play mode and although you will be able to launch them, the pop-up message prompting you to fund your casino cashier will constantly appear on the screen.
The Bingo section has 5 separate rooms, each with a different jackpot and bingo cards price range; free versions are available as well, and the casino members who wagered a minimum of £5 on bingo games will have full access to the Free Bingo room every day. There is also a VIP Free Bingo room, reserved for expert VIP members.
Incredible Spins casino accepts GBP deposits, which can be placed via credit or debit Visa, MasterCard, Maestro, Paysafecard, Paypal, and Pay By Mobile (with £2.50 fee on all £5, £10, and £20 deposits). The minimum entry that can be submitted as a deposit is £10 unless you would like to claim the Mega Reel spin, in which case the amount doubles. Casino members can set the deposit limits themselves, selecting the amount from the dropdown menu (from £100,000 a day to no more than £10 a month).
The minimum withdrawal amount is also £10 – to avoid £2.50 fee, the casino members are advised never to request less than £30. The pending period is 3 days, during which you will be able to cancel the withdrawal. Once the status of your withdrawal changes from “Pending” to “Processing”, you will no longer be able to reverse it.
As a part of the Jumpman network, Incredible Spins operates under the UK Gambling Commission and the Alderney Gambling Control Commission supervision. The UKGC is in charge of the casino clients within the United Kingdom while AGCC handles the players outside of the UK borders.
In case of any complaints, the members should first seek assistance from the casino representatives, who will then acknowledge the issue and provide a solution. If you are not happy with the way your problem was handled, the next step is contacting eCOGRA, Alternative Dispute Resolution provider, appointed by the casino (according to the UKGC requirements).
Casino members under AGCC jurisdiction will need to file a complaint directly to the Alderney Gambling Control Commission.
Contact Info and Social Activity
Incredible Spins customer support can be contacted via email ([email protected]) or the casino’s live chat service open from Monday to Friday, from 2 AM to 6 PM. You can find the casino on Facebook and Twitter; you should be able to message them on social media but contacting them directly on site is a preferred method of communication, especially if you have an issue to resolve.
Jumpman casino targets a specific niche, and although you will be able to find a few table games variants (roulette and blackjack), slots and bingo are the main attractions, which can be found limiting by a lot of players. That aside, the casino has a great selection of games provided by the best content providers in the business and holds the prestigious UK Gambling Commission licence. Another distinctive feature is the Mega Reel bonus, presenting the players with a chance to unlock a random prize by spinning the wheel thus winning additional spins and Amazon vouchers. Last but not least, the casino will reward the most loyal members through the Incredible Spins VIP scheme, with high cashback rates, birthday bonuses, and extra freebies.