Dove Slots Casino Review
Software: Amaya Gaming, Jumpman Gaming, Net Entertainment, NextGen Gaming & Novomatic
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Dove Slots is one of the first online casinos powered by Jumpman Gaming. A well-known name in the online bingo business, Jumpman Gaming has been entertaining bingo fans since 2011. They have initially developed 15 Network, a proprietary software platform which supported their bingo sites. Four years later company has created Wheel of Slots Network and came up with the Wheel of Slots games. What is it about? Well… it’s about the wheel! Players can spin the wheel when they join and then continue to spin and win daily.
Dove Slots, Jumpman’s new baby, is a very recent addition to the online gaming market. Facing strong competition, they’re securing their place in the sun by offering a good games portfolio within an enjoyable and secure gaming environment. All their casino games use random number generator to ensure fair play and random results. What adds to credibility is that both the software and RNG have been certified by the independent auditing company eCOGRA.
Within a range of tools supporting responsible gambling, the one that caught our eye was Reality Check. It sure is appropriately named as it reminds you how long it has been since your gaming session began. While it may irritate some gamers, it will surely help many others.
Usually Jumpman Gaming sites tend to be functional and simply designed, without the glitz and glamour. It seems to be working for them as this is exactly what they did with Dove Slots site. Dark blue background makes all the bright colours pop up, with an aggressive promotional offer hijacking the attention of every new visitor. The impression is not bad, though, it actually gives out fun & friendly vibes. Colourful but clean, web page is very easy to navigate with the help of two simple menus. With Games and Promotions tabs situated on top, Footer gives access to four other sections including the all-important Terms & Conditions.
Games page features 4 filtering options as well as a possibility to search by game name. The only thing missing is category selection, which might make the search a bit difficult for fans of table games. Probably not a big deal since Dove Slots will primarily attract slots enthusiasts. Opening Promotions page will give you a very clear overview of special offers, though fine print is in this case literally fine.
There is no About Us section and very limited information on people running the show is available within T&C. Unfortunate, because unless you’re a hard-core bingo player, the name of Jumpman Limited might not speak volumes to you. We’ve always been fans of full disclosure as we believe it helps build trust and confidence among players.
List of Ongoing Offers - Nov 2016
- 100% first deposit bonus up to £200 plus 20 free slot spins – New Players Only
- Second Deposit Bonus – 100% up to £200 plus 20 free slot spins
- Third Deposit Bonus – 100% up to £200 plus 20 free slot spins
Dove Slots Casino greets new players with a 3-tier Welcome Package and up to £600 Bonus. With your 1st deposit of minimum £10, you’ll be able to collect a 100% bonus up to £200 and 20 Free Spins on Fish & Chips. Same offer is valid for your 2nd and 3rd deposit, each subject to a wagering requirement of x65. The maximum amount which you can convert to withdrawable balance is £500.
VIP scheme invites you to work your way up five levels and collect bigger and better rewards. Each £1 deposited earns you 1 Kudos and helps advance from Newbie to Regular, Pro, VIP and Legend status. Reaching the top title of Legend, you’ll be getting 50 free spins on every deposit of £10+, 10% monthly cashback and a generous Birthday Bonus.
Software & Game Selection
Dove Slots features a library of about 150 games , majority of which are slots, as the name would suggest. They are all available for instant play in your browser, not requiring a software download. Though you’ll have to register before giving any of them a try! Respectable list of online gaming software developers includes NetEnt, NextGen and RTG, along with a few smaller ones.
Even if not the biggest in terms of number of games on offer, Casino has made sure you can play top titles by each of the featured developers. NetEnt is represented by the likes of Starburst, Gonzo’s Quest and Guns’n Roses, their biggest branded game production ever. While Foxin’ Wins and Irish Eyes cater to NextGen fans, RTG portfolio includes two of their most popular progressive jackpots, The Three Stooges and Shopping Spree. The list goes on to include some rarely found gems such as Fluffy Favourites and Sugar Train by Eyecon.
Primarily a slots paradise, there’s still an alternative if you want to take a break from spinning the reels. Small selection of table games includes a few varieties of Poker, Blackjack, Roulette, Punto Banco and Keno. There doesn’t seem to be a Live Casino on offer and, considering Casino’s slot orientation, it might never come.
Like all other sites sitting on 15 Network, Dove Slots games are available on desktop, laptop, tablet and mobile. Mobile casino will accommodate both the Android device owners as well as Apple fans. Playing on the go you’ll be able to enjoy an equally attractive design and easy-to-navigate site, though not all of the games are accessible in mobile gaming mode.
The only currency available is GBP, with minimum deposit set at £10 and minimum withdrawal at £30.
A small selection of deposit methods includes Visa and MasterCard, Visa Debit, Maestro and Paysafe Card. Maximum deposit limits are quite high, allowing up to £5,000 per day, £10,000 per week and £20,000 per month.
On the other hand, maximum default limits on withdrawals are relatively low and are set at £1,000 per day and only £5,000 per month. All withdrawals are subject to a 48 hour pending period before being processed. It seems Dove Slots does not offer E-wallets as a payment option, which is a bit unfortunate considering their popularity.
The casino is regulated by the UK Gambling Commission for UK customers and the Alderney Gambling Control for non-UK residents. Information given within Terms & Conditions is quite limited, unusually so for an online casino.
Contact Info & Social Activity
Strangely enough, there doesn’t seem to be a FAQ list featured anywhere. This might make you want to contact casino staff directly very soon and then you might encounter another problem.
Dove Slots has limited Customer Support working hours, direct help being available only 9.30 to 18:00, Monday-Friday. Public holidays excluded. Should you be in need of immediate help outside of that – bummer!
You can contact the support team via email or alternatively give them a call. It seems Dove Slots is one of those casinos who didn’t seem to think Live Chat function was a necessity. We beg to disagree.
One thing working in their favour is that they are present on Facebook and give you an option to drop them a message there. Looking at the frequency of their posts, we’d say there is a good chance for a quick reply. While we applaud Casino’s sociability, it would be nice to also see some exclusive promotions for FB fans. So far this social network was used more for announcing new games and promotions, rather than being social.
Dove Slots is a casino baby, having been up and running for barely couple of months. That’s what makes it hard to give them a fair review. We love their simple and colourful site and user-friendly interface. While there’s plenty of useful content, there are still some gaps to fill. One thing we’d suggest is to add a bit more information on the gang working backstage. Including a FAQ list would also not be a bad idea. Good choice of online gaming software developers opens the door to a potentially impressive games library. Hopefully that’s where Casino team is going, as it would need a few more titles to compete with the big guys.
While welcome offer of £600 bonus is generous, wagering requirement of 65x deposit plus bonus makes its attraction questionable. Thumbs up for the loyalty scheme but we’d like to see some more promotional offers for regular players.
And what the heck is the deal with super-limited working hours? We’d imagine more players would be signing in after work, on week-ends and holidays. And while they’re in the casino, the casino is not there? Seems a bit odd.
Ok, it’s early days still. The basis is there, for sure, now the baby needs to grow up. Competition is fierce and gamers are spoiled for choice. We’d hate to see all the good work done so far not being capitalised on.