Chilli Casino Review
Chilli.com was launched in 2019; it’s steaming hot, not only for being brand new and fresh from the oven but also for being spicy and to the point. Just like a good chilli pepper. The site is managed by BGO Entertainment Limited, headquartered in Alderney. The same operator runs labels such as Vegas Luck, Power Spins and BGO Casino, which makes them sister sites to our Chilli Casino which sports a warm dark red and dark yellow/orange design.
It becomes clear on the first visit that Chilli Casino was designed with mobile users in mind. That does not mean that the website performs poorly on desktop. On the contrary, the site works smoothly and its appearance is clean and tight. The logo of a burning slot with three matching chilli peppers on the reels is a perfect fit for the theme.
The homepage features a selection of a few games from every group of games or category. Chilli Casino is a place where slots thrive, and for the time being they are the main game type offered on the virtual lobby. In the simplest of classification attempts, we can observe two types of slots on display, progressive jackpot slots and slots without an accumulated prize pot.
If you’re looking for hot promos to match the hot offer of games, you can savour the Chilli casino Welcome Pack after the first deposit. It contains a match deposit bonus up to £400 in cash and 50 free spins, and these are given across the first three payments. Free spins come with no wagering requirements and no maximum win, and they are valid for some of the most popular NetEnt slots around.
18+ / T&Cs Apply.
- Up To £400 Bonus + 50 Free Spins
Software and Games
Visitors can sneak a peek on the front page of games in sections called Trending, Featured, You May Like, New, Jackpots, Myths & Legends, Show Time, Show Time, Irish, Fruits & Jewels, Egyptian, Superhero, Sports, Oriental, Fairy Tale, Westerns and Other. They are all pretty much self-explanatory, and descriptive of the themes that are dominant in that specific section of games.
As we’ve already hinted in the intro, Chilli Casino is fully dedicated to online and mobile slots. You can filter the collection by provider or theme, or go straight to the section where all the progressive jackpots are dwelling. There are 450+ slots on the platform, produced by Blueprint, Eyecon, IGT, NetEnt, Quickspin, Inspired Gaming, Realistic Games and Playtech.
Among other titles, customers of Chilli Casino will be able to play Jumanji, Gonzo’s Quest, Starburst, Vikings, Mega Fortune, Pixies of the Forest or Super Graphics Lucky Cats. The selection of video slots with progressive jackpots is exceptional and the only difficulty is choosing among so many attractive options. Between Age of the Gods progressives and the Mega Jackpots series, players can switch from one game to another and still play for the same pot.
Given that the only games on offer are slots, all the bonuses and promos are slot-oriented. Aside from the welcoming package, registered customers can look forward to getting rewards through the loyalty programme adequately named Club Chilli. The scheme works pretty simply: the players wager real money on available games, collect Chillies along the way and then use them to redeem rewards in the Club Chilli Store. The rate of earning Chillies is based on the following rule: you get 1 Chilli for every total £10 you bet. By exchanging them, you can win free spins, real money of Golden Chips.
This is not all from Chilli Casino. A special VIP treatment awaits those who enter the Chilli VIP Programme. This scheme involves exclusive perks and top-notch service, from gifts, bonuses and exclusive promotions to invites for events, faster withdrawals and a personal account manager.
Chilli Casino benefits from an intuitive cashier. The available payment methods may differ if the customers come from different regions. There will always be several payment methods available, including Visa, MasterCard, PayPal, Maestro, Skrill and Neteller, but also others. All clients must deposit at least £10 to start playing and if they wish, they can set their deposit limits as a measure of responsible gambling. More than one banking method can be selected and the player can use them to make payments or withdrawals in various moments and situations.
It’s important to remember that a fee of 2.5% of the deposit amount will be charged for deposits below £500 (or an equivalent in other currency). It is an additional tax offset fee of at least 50p.
Withdrawals are processed daily. After withdrawal is requested, it will remain pending for up to 24 hours; during this time, the player waits for the casino to start processing the transfer and it is possible to reverse the withdrawal and continue playing. After the pending period is over, the casino claims that it will process the cash-out and do all necessary security checks quickly.
A withdrawal can take 3-5 working days for card withdrawals and bank transfers, but will be paid instantly for electronic wallets like PayPal. Chilli Casino charges a fee of £2.50 (or an equivalent in another currency) for all withdrawals.
BGO Entertainment Limited operates under the license issued by the Alderney Gambling Control Commission, and this entity regulates all gambling activities on the platform conducted by non-UK customers. For players from the UK, Chilli Casino has secured a valid license by the United Kingdom Gambling Commission, which has been issued in accordance with the Gambling Act of 2005.
Chilli online casino users may take advantage of several Responsible Gambling Tools which are at their disposal on the site (self-assessment, time out, reality checks, and self-exclusion). The casino also provides its visitors with helpful contacts, such as links towards GamCare, Gamble Aware, Adictel and Gambling Therapy, in case someone might need additional support to get back in control of their gambling habits.
Contact Info and Social Activity
“Before you get in touch, why not check our FAQ page first?” This is the advice that the Chilli team gives to every customer looking for assistance or guidance. The FAQ page does contain many answers to many common questions, but in case you want help beyond that, feel free to contact the customer support centre via Live Chat, phone or email.
The service is available 7 days a week, from Monday to Sunday, from 07:30 am to 01:00 am. A telephone call will cost you standard rates charged by your landline or mobile provider. Dropping an email is free, but you may wait a bit longer for a response.
In summary, Chilli Casino is a great option for UK players on the lookout for something new that will make them snap out of their daydreaming and feel the heat. It’s a fact that BGO Entertainment Limited has been running successful casinos for a while, and there is no reason to doubt their understanding of what the players want and enjoy. Chilli Casino is for hot-blooded players, but it can also be a good place to chill and relax.