Casino Joy Review

Quick Facts

Casino Joy Review
Launched: 2018
Software: Microgaming, Yggdrasil, Quickspin, Play’n GO…
Welcome Bonus: £1000 Bonus + 200 Free Spins on Starburst
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Casino Joy is a fresh-looking online gambling site, owned and operated by Genesis Global Limited, Malta-based operator that also runs Spinit, Genesis, and Vegas Hero. The gaming selection is quite impressive – at the moment, there are around 1300 games available on the casino platform, with new releases being regularly added to the overall offer. Genesis Global is an experienced operator, fully committed to the players’ safety and personal data of their members are stored inside the SSL encrypted environment. In addition to that, the payment methods accepted by the casino are PCI compliant, preventing any potential data manipulations. Casino Joy VIP membership program is an extra reason to keep coming back and the big spenders will be rewarded with a personal account manager, exclusive promotions, personalised payout service, etc

18+ / T&Cs Apply.

  • £1000+200 Free Spins

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Software & Games

The games at Casino Joy are grouped primarily according to the type: Slot & Jackpots, Live Casino, and Casino. Each of the main categories is broken into more specific subcategories. The Slots are further categorised into Jackpots, Video Slots, and Classic Slots. Apart from the pre-set categories, there are no advanced filters that will enable you to narrow down your search according to the provider or volatility, which is quite inconvenient considering the number of titles – more than 1000. What is helpful is the option to save your favourite games and store them under a separate category. The system will also record the previously launched releases and if you would like to revisit any of the titles, the full list can be found under the “Last Played Games”.

The hottest games have their own section and the players can make their selection according to the release date and the overall popularity. Some of the most popular titles in Casino Joy are Mega Moolah, Vikings Go Berzerk, Immortal Romance, Fortunium… The fact that the majority of the games can be played in both real money and free play mode is extremely handy, especially with new slots or skill-based games which you can test before submitting the first real money wager.

The casino games come in two different forms – virtual and Live. The latter category is the only one that requires an active account, while the virtual casino games can be launched by the casino non-registered visitors as well. Poker, Blackjack, Baccarat, and Roulette are placed here, with pretty much the same variations in the Live Dealer lobby. The Live tables are streamed from Evolution Gaming studios, and that means that the casino members can expect exceptional visual quality, sophisticated software, and authentic land-based casino experience. The offer here includes native tables, VIP, auto live games…

Banking Options

Joy casino accepts VISA, Maestro, MasterCard, Paysafecard, Entropay, ecoPayz, Neteller, Skrill… Deposit transactions are free from any fees and the minimum entry is $10. The maximum amount that can be transferred over to the casino is $5,000 or $300 for Paysafecard users. Next to each of the payment options, a brief description listing the advantages of the selected method is provided.

The withdrawals are capped at $22,000 per month and $5,500 per week. A 10% fee may be applied to the payout and the casino will take a few days to process the request, possibly requiring additional KYC documents to be provided. Payout settlement will depend on the method used – in most cases, 1 to 3 business days is needed for the card withdrawals to be settled, whereas Bank Transfers can take up to 5 days.


As a Genesis Global operated gaming site, Casino Joy holds Malta Gaming Authority and UK Gambling Commissions licences. Experienced players already know that it does not get any better than that. UKGC and MGA are the top regulatory authorities and the process for acquiring their licences is no walk on the beach. The registrations numbers and licence details can be found at the bottom of the Casino Joy page.

Contact Info & Social Activity

The answers to the frequently asked question are located under the Help section which can be filtered according to the issue you may be experiencing. There are several options that you can choose from -registration, withdrawals, deposits, technical problems, promotions… Further assistance can be sought via Live Chat, phone, and email. There are three different email addresses used for complaints, support, or sending out the documents.

Casino Joy is present on Twitter, Instagram, YouTube, and Google +, however, their posts and videos are yet to be published. Having in mind that we are talking about a young casino, this was to be expected and it’s probably just a question of time when the casino will start to actively promote their services on social media.


Although Casino Joy is still a new kid on the block, the overall impression seems quite promising. The site is attractive and easy to navigate and the offer of games is amazing, presenting the players with hundreds of releases by the best developers in the business. Putting it plainly, Casino Joy is definitely a gaming site to keep an eye on.