Cashmio Casino Review

Quick Facts

cashmio-logo
Launched: 2015
Software: Microgaming, Net Entertainment, NextGen Gaming, NYX Interactive, Play’n GO, Quickspin, BetSoft Gaming
Welcome Bonus: 200 Free Spins or €50 plus 100 free spins!

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A newcomer to the gaming market, having gone online in May 2016, Cashmio was founded a year earlier by two Scandinavian entrepreneurs with diverse gaming business experience and with a mission to create a casino suited for everyone.

Stating to be „the most fun online casino there is“, Cashmio makes you feel you’ve landed in a real fun environment right from the start. Their team is introduced through witty cartoons and descriptions, inviting you to meet Benny, the butterfly-chasing and Karaoke-singing bonus manager, Lisa, the only girl in the team, fan of sausage & sauerkraut and responsible for player relations, Alfred, inventor of things claiming to have invented the first live-chat ever back in 1895 before internet, Fred, the Handyman who makes sure everything runs smoothly in the casino, and finally Bink who spends most of his time assisting Benny with „creating crazy campaigns that costs the casino loads of money“. Not many casinos present their teams and Cashmio has done it in such a unique way that you can’t help liking them even before you have a peek at their games list.

The way they’ve structured the website is equally good, with Footer menu leading you to all the relevant information regarding General and Bonus Terms & Conditions and Payments, while Top menu left of the slider gives you an option to log in or register, get access to games section or look for help through live chat, email or an extensive FAQ list.

What we really liked is that games thumbnails come with an information button offering a short overview of the game and minimum and maximum bet info – more than enough to decide whether it’s a game for you or not, even before you launch it. Additionally, a practical games filter on top of the page allows you to choose between different categories, themes (an interesting selection of Yummy, Fishy and Furry, among others) and features.

In fact, everything looks great when you first land in Cashmio, until you have a look at the list of restricted countries in Terms&Conditions section and find out you’re one of the poor buggers not allowed to join the fun. There is a good chance as well, since the list goes on and on and includes not only US players, but also a number of European and Asian countries. Bummer!

Promotions

  • 20 Free Spins – New Players Only
  • 200 Free Spins or €50 + 100 Free Spins

Only players from the following countries are eligible for the welcome bonus and free spins: Australia, Austria, Canada, Finland, Netherlands, New Zealand, Norway, Malta, Sweden, Switzerland and UK.

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To welcome new players, Benny is offering a choice of two First Deposit Bonuses: 200 Free Spins welcome consists of 2 Free Spins Coins worth 200 spins in total. You can use them in a game of Starburst or Piggy Riches, if you make a minimum deposit of €20.

Alternatively, take up Benny on his offer of €50 + 100 Free Spins. You’ll get 100 Free Spins to help Gonzo in his Quest and a Golden Bonus Coin that Benny and Gonzo found in the city of Eldorado. Minimum deposit you need to make is €50.

All bonuses come with a wagering requirement of x35, but before saying yes, check if these bonuses are meant for you, because only players from the following countries are eligible for the welcome bonus and free spins: Australia, Austria, Canada, Finland, Netherlands, New Zealand, Norway, Malta, Sweden, Switzerland and UK.

If you find Benny has excluded you from this welcome package, there are still Daily Missions you can benefit from. Every day there are three missions available to play and by completing them you can earn Free Spin and Cash Coins.

Finally, you can participate in the weekly Cashmio Championship. Simply spin with a minimum bet of €0.20 on selected slots and each win will count towards the leaderboard, rewarding players with most points at the end of the competition.

There is a very user-friendly board listing the bonuses available at any moment in time, with an overview showing your Free Spins coins, different value Cash coins, and finally Lottery coins as a token to show that you have entered a specific lottery and are competing for prizes given each week to the happiest players in the casino.

There doesn’t seem to be a VIP program on offer, but it might be that Benny has devised one which you only learn about when he recognises you as a loyal player.

Software & Game Selection

Fun time in Cashmio is guaranteed by a portfolio of 587 instant-play games, all of which you can play for fun as well as for real money. Most of them, as you’d expect, are video slots and majority of top developers are represented. You’ll be able to find titles by NetEnt, Microgaming, SkillOnNet, Genesis Gaming, Betsoft, NYX Gaming, Play’n Go, WMS Games, Quickspin, and Thunderkick. Look in the New Games section to play King Kong, Grim Muerto or When Pigs Fly, or take Benny’s recommendation and try out Gonzo’s Quest, Starburst, The Invisible Man or one of his other best picks. Jackpot Games tab will give you quick access to big progressives like Hall Of Gods, Mega Moolah Isis, Mega Fortune and a few more.

Apart from the respectable slots selection, there is an offer of 20 table games including a range of Poker and Blackjack tables to accommodate low & high stake players, as well as several Roulette games – none of them live, though, and that’s the thing most missed in Cashmio’s offer. It seems they’re decided to cater primarily to slots enthusiasts, with table games coming almost as an afterthought.

Good news is Cashmio mobile site is also available! Entering www.cashmio.com will open a Swedish version so, unless you’re a Swede, you’ll need to scroll all the way down to change language to English. Benny will be awaiting new players with a welcome offer of 20 Free Spins on his favorite new slot and will give them to you without asking for a deposit. Two First Deposit Bonuses are also available, offering a choice between 200 Free Spins and €50 + 100 Free Spins. Games selection is a bit smaller than when playing on desktop, but with a choice of 308 games and same user-friendly filter, it’s still more than decent for a mobile site.

Banking

Information on deposits and withdrawals are accessible by clicking on Payments tab in the Footer menu. This will basically take you to FAQ list, where among other useful information you’ll find the available deposit and withdrawal methods, with specified fees (if any), as well as processing time for each.

Deposits can be made by Credit Cards (Visa and MasterCard), E-wallets (Neteller, Skrill, EUTeller or Trustly), PaySafeCard and a few others, all without a fee being charged except for 2.5% on MasterCard and Visa. More or less same methods are available for withdrawals, excluding MasterCard and with an added option of Bank Transfer, but do note that you need to withdraw using the same method as the one you used when making the deposit (except for MasterCard).

Most of the withdrawal methods come with a fee of €2-2.5, with the exception of Trustly, Bank Transfer and iDeal, and most with the processing time of 24h, with only Bank Transfer taking up to 5 days.

Information on minimum and maximum deposit amounts is not available on the web page so you need to contact customer support to find out. We did want to save you the trouble but, alas, 24 hours later and our email inquiry hasn’t been answered yet…

The super lucky ones might be interested to know that for all winnings of €50,000 or more (excluding progressive jackpot wins), payout will most likely be divided into ten instalments, paid with 10% of the winning sum every month until the full amount is paid out.

Credit and Debit Cards, E-Wallet payments, Prepaid Cards, Instant Banking, Fast Bank Transfers and Bank Transfers

License

As that is usually the case, information on licenses held can be found within Terms & Conditions section. For UK customers casino is licensed and regulated by the UK Gambling Commission, while for non-UK players it is licensed by the Malta Gaming Authority.


United States of America (and its dependencies, military bases and territories including but not limited to American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and Virgin Islands), France, Germany (if residing in Schleswig-Holstein), Estonia, Belgium, Spain, Italy, Ireland, South Africa, Denmark, Turkey, Hong Kong, Afghanistan, Ethiopia, Iran, Iraq, Jordan, Kuwait, Pakistan, Syria, Nigeria, Singapore, Romania, Bulgaria, Portugal, Philippines, Israel, India.

Contact Info & Social Activity

In the event that a really long FAQ list does not answer your question, you can contact Cashmio Support by chat or email. Unfortunately chat is not available 24/7, so that if you don’t happen to be asking for assistance from 09-23.00 (CET), you might need to pause your game for a while. While you’ll be able to communicate in English or one of the Scandinavian languages, if your favourite method of contacting customer service is by phone, you will not have that option here.

Even if it’s not visible on their web page (why, oh why?), Cashmio is present on social networks. They post fairly regularly on Facebook, sharing information on new games and promotions. They’ve also started an Instagram account and perhaps they’ve gone social elsewhere, but do we really have to dig around to find out about it?? Ok, we’ll cut them some slack as they’re still fairly new but hopefully, in their interest as well as players’, this will be fixed in not too distant future.

Verdict

Final verdict? There are many reasons to like this casino, but what won us over is the personality coming through the web page design, presentation of Cashmio team and many witty expressions used in various pieces of communication outside of the legal stuff. Video slots selection is great, both in desktop and mobile versions, wagering requirements are more than acceptable and money transactions are made convenient by many methods available as well as the speed of withdrawals.

We would urge Benny to think about expanding the list of available promotions and allow a few more countries to benefit from them, and we’d suggest to Lisa to advance Cashmio customer support by introducing 24/7 live chat and perhaps a telephone number. Even if we’ve come to expect a Live Casino to be part of any online casino offer, we’ll not push Alfred on that one, providing it was a strategic decision related to strong slots-focus rather than an omission.