Fortune Frenzy Casino Review
Software: Blueprint Gaming, Extreme Live Gaming, IGT, Net Entertainment, NextGen Gaming, NEKTAN & Scientific Games
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Fortune Frenzy Casino was established in April 2013 by Probability Plc. A year later acquired by GTECH, Fortune Frenzy is now managed by IGT, a leading end-to-end gaming company formed by merger of GTECH with International Game Technology. Further proof of Casino’s quality is given by the fact it’s powered by Nektan, a reputable international B2B mobile gaming content developer and platform provider.
All Fortune Frenzy table and slots games use a Random Number Generator, with the randomness monitored in-house by Nektan experts and certified externally by an independent testing company, NMI. Casino also regularly publishes quarterly payout reports, though presented by game categories and not individual titles. Safety of your personal details is ensured by SSL encryption.
As many other online casinos, Fortune Frenzy supports responsible gaming and has a number of actions available to help those who feel gambling is becoming a problem rather than fun. Along with cooling off periods and self-exclusion procedure, Casino also proposes a couple of tools you can use for exercising Parental Control.
Fortune Frenzy is clearly catering primarily to UK players though other countries’ residents will be allowed to join, with the usual exceptions of jurisdictions in which gambling activities are illegal, including the USA.
However you access Casino’s site, it presents itself as a mobile casino first, with games also playable on desktop. Redesigned beginning of 2015, Fortune Frenzy website doesn’t actually have a specific theme nor does it feature any special elements except for the yellow and blue logo. They let their games and promotions do the talking, with header communicating special offers for new and existing users and the rest of the home page dedicated to featured games. All of the important information are accessible through a Footer menu containing links to Terms & Conditions, Support Page and a very limited About Us section. Games filtering options divide the library into 3 groups – Player Favorites, New Games and Exclusive Games, though oddly they don’t give an option to search by game category.
It’s a bit unfortunate that limited information is given about the team running the show. Sharing more details would make it easier to build trust among players, and while Nektan might be a name known to seasoned online gamers, there’s probably a lot of others who are not yet familiar with it.
List of Ongoing Offers - Nov 2016
- £5 free no deposit welcome bonus – New Players Only
- 200% first deposit bonus up to £50 plus 50 free spins on Starburst slot – New Players Only
- Second Deposit Bonus – 100% up to £200 free
- Third Deposit Bonus – 50% up to £250 free
Immediately after registering, you can claim your £5 No Deposit Bonus. It carries a 100x wagering requirement and your maximum resulting winnings are capped at £20. Don’t bet more than £1 per play though, as that is the maximum stake allowed with no-deposit bonuses.
First cash amount added to your account will open the door to a potential £500 Welcome offer. Your 1st deposit comes with a 200% Match offer of up to £50, followed by 100% Match Bonus up to £200 on your 2nd deposit and 50% up to £250 on the 3rd. These Bonuses can be claimed after a minimum £10 deposits and are subject to a 30x deposit plus bonus wagering requirements.
Once you’ve gone past the newbie stage, there will be other promotional offers to take advantage from. 100% Match Monday offers a 100% bonus up to £50, with winnings capped at 4x the bonus amount and subject to a 30x bonus wager. Free Spins Friday credits your account with 20 Free Spins on a selected slot game, providing that you have deposited a minimum of £10 earlier that day.
Fortune Frenzy also features a loyalty program called Privileged. You can only enter if invited and will then be able to enjoy special Cashback Offers, Weekly Bonuses, Deposit Rewards and Free Spins.
Software & Game Selection
An offer of close to 200 casino games available in desktop version includes titles by NetEnt, Next Gen Gaming, IGT, Nektan and a few other known software providers. You can play them all in your web browser, without software download and with a possibility to try out through Demo mode prior to registering and depositing, which is always a welcome option.
Fortune Frenzy favors slots, leaving table games fans only a few options to choose from, with one or two varieties per game of Roulette, Poker, Blackjack, Bingo and several Scratch Card games, though it does feature a Novomatic-powered Live Casino. Slots library includes top titles by each of the developers and is searchable by game name. Play Drive: Multiplier Mayham, fastest NetEnt slot ever, share pharaoh’s fortune in IGT’s Cleopatra or reach for high rewards spinning the reels of Irish Eyes by NYX. Exclusive Games tab will let you play Cave Raiders Delux and Queen of the Skies, along with a few other popular Nektan games.
Even if it’s advertised primarily as a fun & exciting place to play mobile casino games, only 30 or so can be played while on the move. Still, your iPhone or Android device will give you access to popular titles such as Jack and the Beanstalk, Foxin’ Wins, Gonzo’s Quest and Starburst, as well as a couple of table games.
The site gives pretty detailed information related to available deposit and withdrawal methods, though they’re presented as part of Terms & Conditions instead of in a section of its own. To save you some digging, below are some of the important things you’ll want to know.
Deposits can be made using a number of popular payment methods and will be processed instantly. While the minimum you can deposit is an amount of £10, you can choose to use a Credit or Debit Card (Visa, MasterCard, Visa Electron, Maestro), an E-wallet (Skrill, Neteller), Boku, Paysafecard, PayPal or uKash.
Withdrawals can be made using the same payment methods as for deposits, with the exception of Boku and the addition of Bank Transfer. While E-wallets provide the fastest option, withdrawals using Debit and Credit cards can take up to 6 working days, including the 3 days Casino will take to process them.
Minimum withdrawal is £20, except in the case of a final withdrawal to close your account. Withdrawal requests are limited to one per day up to £2,000, with a monthly limit of £5,000.
Regular players will appreciate the fact that Casino does not charge any fees for deposits or withdrawals.
Fortune Frenzy Casino is regulated by both the Gibraltar Gambling Commissioner and the UK Gambling Commission. All the related details can be found, as is usual, in Terms & Conditions accessible through the Footer Menu.
Contact Info & Social Activity
Fortune Frenzy features a quite complete FAQ list which you can access through the Footer menu. If that doesn’t provide an answer to your question or resolve your issue, you can contact Customer Support directly by an e-mail, a UK telephone number or a Live Chat, providing you attempt to do so during the limited working hours.
Casino’s Facebook profile features a bit different content than you’d normally expect to find, with posts related not only to Casino news and promotions but also a number of other subjects they judge their customers would be interested in. Along with the sports news and latest developments in communication/digital technology, you’ll also be able to read on surprises in one of UK’s most popular series, the EastEnders.
Equally active on Twitter and with the same versatile content, Fortune Frenzy exposes the top 5 common myths in Blackjack and teaches you how to play like a true pro.
Fortune Frenzy Casino certainly benefits from IGT and Nektan reputations, one giving assurance of a secure and fair gambling environment and the other guaranteeing the quality of mobile gaming software. Slots fans could be sitting in front of their desktops for hours, playing the most popular titles by some of the top industry names and cashing in with the help of the attractive welcome bonuses. At the same time, while a no-deposit bonus always causes a stir, an x100 wagering requirement makes us feel it’s only used as a hook for unsuspecting newbies who’ve failed to read the fine print.
Positioning itself as a mobile casino first, number of games available for mobile play should be significantly increased to be taken seriously. What’s there is good, we just need more.
Thumbs up for a unique approach to social media, where doing more than exclusive self-promotion shows that Casino understands what content marketing means and demonstrates knowledge of its customer base.
Focusing on UK players might be Fortune Frenzy’s conscious choice, though players coming from other markets might feel unappreciated with only a UK phone number and Live Chat accessible within the UK working hours. A bit of flexibility in this area might go a long way, attracting new players and loyal gamers from around the world.